Original Source *EdwardAbdalla.com
I have been the President of Corporate Events at my company for 10-years. Never, in all of my years have I experienced such outrageous and unprofessional behavior from an AV labor provider, EVER.
We hired The Avent Techs for one of our events, it was a big client event. When I booked the event, I was guaranteed 10 professional AV labor technicians would arrive at 6AM to begin setting up. By 7, nobody arrived. I called the company and nobody answered – NOBODY ANSWERED THE GOD DAMNED PHONE. I left message after message, and not one of my calls was returned. As we approached 9:30, 4 techs showed up in sloppy attire, reeking of cigarettes and looked hungover. Trying to get them to do their jobs was a feat of inexplicable complication. Noon was fast approaching and nothing was getting done. Again, NOT A GOD DAMNED THING was getting accomplished for our event at 7PM. I continued calling The Avent Techs. No answer and nobody returned my calls. I was in a complete panic and had no idea what to do. How were we going to get the techs we needed in such a short period of time to create a spectacular affair?! I was losing hope fast.
The only thing that saved the event was OUR COMPANY’S labor coordinator who called in some last minute favors. We were able to salvage the event. Sadly, it wasn’t up to par. We sent TheAventTech labor crew home.
I spent the next day trying to get in touch with The Avent Techs, Eddie Abdalla, and others, but nobody contacted me. We spent close to $4,000 with The Avent Techs for NOTHING. Because they refused to contact us and treat us with a modicum of respect, we stopped payment on our credit card, it was the only way to get our money back for services NOT RENDERED. We also filed a complaint with The Better Business Bureau. We’re writing reviews and sharing our story with anyone who will listen. We believe it is tremendously important for those of us who work in events to make sure that others know exactly what they’re getting into, especially in this case. The Avent Techs took our money, wasted our time and did everything in their power to ruin our event.
- DO NOT TRUST THE AVENT TECHS.
- DO NOT USE THE AVENT TECHS
- THE AVENT TECHS HAS NO CUSTOMER SERVICE
- THE AVENT TECHS DON’T CARE ABOUT THEIR CUSTOMERS
- THE AVENT TECHS LABOR FORCE IS AN ABSOLUTE JOKE
I never want this to happen to another company again. I am deeply disturbed that there is a company out there who purports to provide AV Technician and quality customer service when all they do is take advantage of businesses and steal their money.
The Crew Source is written by AV Techs for AV Techs about Eddie Abdalla, The Avent Techs and all the money we’re owed. If you haven’t been paid or you’re having a problem with TheAventTechs, please email us and share your story. We’re in the middle of publishing a slew of stories from techs.
Team – We Want Our Money!
A lot of AV techs have come out of the woodwork to share their stories about The Avent Techs who claim to provide these services: AV Labor Nationwide Professional Audio Visual Technicians. Audio – Video – Lighting – Camera – Projection – Breakout – General Session – Designer – Stagehands – Rigger – Computer, AV – Labor, and don’t.
Tom D, AV Tech 10 years: “The Avent Techs owes me money! I’ve worked 7 jobs for them and I still haven’t gotten paid. Eddie, the owner of The Avent Techs keeps promising to pay me and refuses. AV Techs, word of advice, don’t work for the Avent Techs and definitely stay the fuck away from Eddie Abdalla. He lies and refuses to pay for work.”
Jay M, AV Tech 3 years: “i been working exclusively for the avent techs for the past 6 months and i’m trying to get outta my contract cause they keep messin with my hours, sayin the time i input was less than it was. total lies. eddie and tim are total doubhecbags! the minute i can find contract work, i’m getting out.”
David D, AV Tech 7 years: “I have been in the AV industry a long ass time, and I have never in my life experienced such grotesque exploitation of AV Labor Techs as I have at The Avent Techs. Man, these guys screwed me over and a bunch of my colleagues. They don’t pay on time. They change time-sheets and they treat techs like dirt. Avoid The Avent Techs and Eddie Abdalla, and his deplorable group.”
Mark P, AV Tech 1 year: “I’m new to the AV industry. I’m a truck loader and floater. I love this business so much, it’s fun and the work is steady. OMG, before hooking up with The Avent Techs, I was doing great and on the road to growth, you know? My experience with The Avent Techs has been so bad that I’m thinking of getting out of the AV industry completely. Got any advice for me?“
Original Source: Avent Techs
Here is a copy of the latest email I received about what has happened. The following message is not mine but from a fellow free lancer. I’ll omit too much personal info but contact me if you need more info. I do have phone numbers and emails of attorneys and people involved.
Hi fellow former TCS folks, As you probably know, TCS is bankrupt and apparently no one is going to honor our invoices (I am owed $1250.00). After a ring-a-round the emails game of tag today (text from Eddie saying to send invoices-did that saying he would not pay, and a subsequent text to Eddie which is so far unanswered-he said he would get back to me after talking to his lawyer), I am coming to the conclusion that it is likely we may never be paid. I believe the only recourse that we have, short of a lawsuit, is to potentially withhold our labor until this matter is resolved. (Eddie and others have taken jobs at The AVent techs. But this will stand a much better chance if we act together. Between the all of us, we may have 20-30 contacts and that may matter. I look forward to any thoughts you all may have.
TCS owner Eddie The AVent Techs firstname.lastname@example.org
Guest Post by Cody Lopez
The AV Tech world is small. I consider my fellow technicians my brothers and sisters. I’m not gonna sit back and watch anyone else get screwed over by Eddie fucking Abdalla.
I’m sharing this email I got from him. PLEASE READ IT.
Greetings to all of The AVent Techs team,
This email is being sent to you to share some important information regarding The AVent Techs. In a few moments, you’ll receive an email from Mika Read, the COO and one of the shareholders of The AVent Techs, Inc., stating that you are no longer employed by the company. No need to panic, as that letter is required by law to be sent to all of you, because she and Mike Fuller, the other shareholder of The AVent Techs Inc., have sold the company to new owners. Effective immediately, you will now be employees of The AVent Techs, LLC. There is no need for you to fill out paperwork again or to reregister with us as all your records have been transferred to the new entity. You will still receive your W2 or 1099 from The AVent Techs, Inc. for all the work you performed for that entity in 2016 and if you get called for work from The AVent Techs, LLC between now and the end of this year, then you’ll also receive a W2 or 1099 from that entity as well.
In regards to payroll payments that may be owed to you, please be aware that if you worked for The AVent Techs, Inc. prior to Aug 22nd, then you were sent your last payment from that entity on Aug 26th. If you worked Aug 22nd onward, then payment for that work will be paid by The AVent Techs, LLC on our next payroll run, which will be Sept 9th. There will be no lapse in scheduled payments. If you were never paid by The AVent Techs, Inc., for work competed, this is because you did not submit paperwork. When you do, The AVent Techs, LLC will process your payment.
The AVent Techs, LLC has also switched payroll companies from Paychex to Insperity. You’ll still have the ability to access your payroll records thru the Paychex web portal for all payments made to you prior to Aug 27th. You’ll also have the ability to access your payroll records thru Insperity’s web portal, but you won’t have the ability to do that until the next time you are paid. If you would like assistance on how to access the Insperity payroll portal, you can email Annie Cesta in our office at this same email address and she will be happy to assist you in getting set up for the Insperity portal.
If you live in one of the few states that hadn’t been set up on the Paychex payroll system, please note that effective Sept 9th, all technicians nationwide will be processed through Insperity. This means you will now be a part-time employee and all required taxes will be withheld from your paycheck. Direct deposit will also be available now for all those who didn’t have access to it before. As an employee you will receive a W2 at the beginning of next year. If you wish to stay 1099, you may do so, but only if you operate as a business with a license and general liability insurance. If you do not have these documents and will not work as W2, unfortunately we have to ask that you no longer accept work from us. If you have questions regarding the direct deposit option or our new payroll system with Insperity, please feel free to contact Annie Cesta at this same email address or you can call her at the office at 213-341-1061.
In the coming weeks, The AVent Techs, LLC will be launching a new scheduling software program called “Lasso” and you will be asked to sign up on that platform so we can interact with all of you regarding scheduling you for future events. The new program will also allow you to put your availability on a calendar, so we know when you are and aren’t available, as well as allow you to clock in and out via a mobile app on future gigs so that you won’t need to submit time sheets any longer. We are excited to be working with this new program and hope that you’ll take advantage of all the new features that it has to offer.
If you have received this email but haven’t done work yet for The AVent Techs, it is because we have your contact info in our system as a result of you submitting your resume or by being referred by someone. We will hopefully have the opportunity to work with you in the near future.
I will not be one of the new owners myself, but I will remain in the position of General Manager, and I’m thrilled to be working with the new owners as the company grows and expands into the future. We look forward to all of you being a part of that growth!
And finally, Tim Rodriquez, Marcus Welch, Fabian Silva and Annie Cesta in our Los Angeles office, Bill Lasky in Las Vegas, Ryan Tremblay in Boston and Kevin Seeger in DC are all still here and excited about the new company. On behalf of all of them, they welcome you to The AVent Techs, LLC.
Thank you for taking the time to read this important update!
The AVent Techs